Privacy policy

Last Updated: [April 20, 2026]

This Privacy Policy describes how Oasispure.ae (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

 

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: We use Stripe as our payment gateway. While we collect billing information, your credit card details are processed directly by Stripe’s secure servers. We do not store your full credit card numbers on our servers.

  • Order History: Details of the color contact lenses you have purchased.

 

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud;

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Stripe: We share information with Stripe to process payments and prevent fraudulent transactions.

  • Shipping Partners: To deliver your lenses to Middle East countries and beyond.

  • Compliance with Law: We may also share your Personal Information to comply with applicable laws and regulations (such as UAE data protection laws), or to protect our rights.

 

4. BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes platforms such as Google Shopping, TikTok, Instagram, Snapchat, and WhatsApp.

 

5. YOUR RIGHTS

If you are a resident of certain jurisdictions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


 

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

7. MEDICAL DISCLAIMER & AGE RESTRICTION

Oasispure.ae sells cosmetic and prescription color contact lenses. By using this site, you acknowledge that:

  • You are of legal age in your country of residence.

  • You understand that contact lenses are medical products and should be used according to professional optometric advice.

 

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@oasispure.ae