Payment

We accept the following secure payment methods:

• Apple Pay / Google Pay: Highly recommended for fast and secure mobile checkout.
• Credit/Debit Cards: Visa, Mastercard, and American Express.

*All transactions are processed in USD/AED via Stripe's secure gateway.

Currently, we do not offer Cash on Delivery (COD).

To ensure guaranteed delivery and the fastest international shipping from our hub in Malaysia, all orders must be prepaid. This allows us to provide you with a global tracking number immediately upon dispatch.

If your transaction fails, please check the following:

• International Purchase: Some banks in the Middle East (especially Saudi Arabia and UAE) require you to enable "International Online Transactions" in your banking app.
• 3D Secure (OTP): Ensure you have your mobile device ready to receive the One-Time Password (OTP) required by your bank.
• Billing Address: Ensure the billing address matches the one registered with your card issuer.

If the issue persists, please contact your bank or try using Apple Pay for a higher success rate.

Yes, 100%. We use Stripe, which is a PCI-certified payment provider. Your card CVV and sensitive details are never stored on our servers and are discarded immediately after the transaction is processed.

• Currency: We accept payments in USD. Your bank will automatically convert the amount to your local currency (AED, SAR, etc.) at their prevailing rate.
• Pricing: All lenses are sold per pair (2 pieces) unless stated otherwise.